The SFC or System File Checker scan will look for corrupt or missing system files and repair them. Once you find it, cut (Ctrl+X) and paste (Ctrl+V) into the main OneDrive folder. We noted earlier that you couldn’t search for Personal Vault as it is not indexed, so you will have to check each folder manually. Did you or someone else accidentally move the Personal Vault folder into another folder? You can’t delete the Personal Vault folder or shortcut to the Personal Vault folder. Again, as noted in the above point, you can access files stored in Personal Vault using a different device like your smartphone to move data elsewhere. Move all files/folders inside Personal Vault to OneDrive or a local drive. However, if that’s not the case, it is still a good idea to set up the Personal Vault folder from scratch or disable/enable the feature to troubleshoot the missing Personal Vault folder shortcut error. Set Up Personal Vault, Againĭid you disable Personal Vault by mistake, or maybe someone else who had access to your Microsoft account or Windows computer? In that case, you will have to set up Personal Vault again. Personal Vault and its content also won’t appear in any searches that you perform in File Explorer, Windows Search, or any other app for that matter. You can access OneDrive and other folders inside it but not Personal Vault. For security reasons, Personal Vault folder is not accessible or even visible in the left sidebar of the File Explorer. The only way to access the Personal Vault folder is from within the OneDrive folder. Open OneDrive on your phone to access Personal Vault there quickly. If you can’t access it on one device, a quick fix could be to access another device. OneDrive works on desktop, mobile, and the web.
Now, let’s understand why this is happening and how we can restore the shortcut to Personal Vault folder and access the files stored inside. That’s because it is a link to an encrypted area on your drive.
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